Patients

Clayton Road Doctors offers comprehensive care to all patients.

Our Services include (but are not limited to);

    • Women’s Health (including pap smears, family planning and antenatal shared care)
    • Men’s Health
    • Children’s Health (including childhood vaccinations)
    • Aboriginal/Torres Strait Islander Health
    • Health/Medical assessments (including 45+ and 75+ year old)
    • Immunisation and Vaccinations
    • Work cover / Pre Employment Medicals
    • Psychological services, including formulation of Mental Health Care and counseling
    • Travel medicine
    • Minor procedures
    • GP Management /Team Care Plans
    • Asthma Action Plans
    • Medications Reviews
    • Mental Health Care
    • RTA / Insurance Medicals
    • Preventative Health Advice and Education
    • Skin Cancer Checks
    • Diabetes Management
    • Developmental disability medicine
    • Nutritional Medicine
    • Quit Smoking Advice

Emergencies

If you have an urgent Medical issue that is NOT life threatening, please proceed directly to the Medical Practice and a Doctor will attend to you as soon as possible. If you have a medical or life threatening emergency, please do not ring for an appointment, dial 000 for an Ambulance or proceed to your nearest Emergency Department.

Closest Emergency Department

The closest emergency departments to Clayton Road Doctors is:

Monash Medical Centre
246 Clayton Road, Clayton
T: (03) 9544 8333

Private Hospital Emergency Departments nearby are

  • Cabrini in Malvern – (03) 9508 1500
  • The Valley Private Hospital in Mulgrave – (03) 9790 9333

The Ambulance Service

This is available 24 hours a day for any emergency.  Call 000 for assistance. You will be asked to provide information about the patient and your location, including the nearest corner intersection.

After Hours Care

If you require medical care outside of the normal practice hours please contact our after hours provider, National Home Doctor Service, phone 13 74 25.

Fees

Clayton Road Doctors is not a bulk billing clinic and full payment is required at the end of your consultation. Your Medicare rebate will cover the majority the consultation fee, but not the full amount. The “out of pocket” expense will be more for after-hours consultations. We offer “Medicare Online” for direct claiming. To be eligible for this service you need to register your banking details with Medicare. Credit Card and EFTPOS facilities are available.

In general, children and pension card holders, who are regular patients will be bulk billed between 8.30am to 6.00pm, Monday to Friday. Health Care Card holders may be offered a reduced fee. Veterans’ Affairs card holders are bulk billed at all times.

Weekend fees range from $94 through to $163 depending on the length of your consultation.

if you have a Medicare Card, we can do the rebate on the spot for you. If not, and you have Private Insurance, we will give you a receipt so you can claim your rebate from your insurer.

Repeat prescriptions normally require an appointment. However, for replacement of lost prescriptions, referrals and receipts a small administrative fee will be charged. In general, consultations are provided by appointment. We have limited capacity to see patients without appointments and this may require an extended waiting time. Appointments can be made in person or by phone. Failure to attend appointments without giving adequate notice of cancellation will limit your access to future appointments and may result in a cancellation fee.

Medical Reports and consultations concerning established Workers Compensation and Third Party claims will be charged in accordance with the AMA Fee List.

Please check with your GP regarding any out-of-pocket expenses incurred for specialist referrals, X-rays, etc.